Declined loans are immediately discussed with the client by phone. If a client wishes to formally appeal a loan decision, then information is provided on how to proceed. Applicants have the option to re-apply for financing with a new and improved application package. This will be considered a new application. All appeals must be made in writing or by email to the Executive Director (ED) firstname.lastname@example.org
If the second application is declined, the applicant does not have further recourse to appeal.